FAQs & Troubleshooting
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211 Results
- 5121/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 5221/06/2023How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 5321/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 5421/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 5521/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 5621/06/2023How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5721/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5821/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5921/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 6021/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 6121/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 6221/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 6321/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 6421/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 6521/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 6621/06/2023I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6726/04/2023Where can I find my Brother printer's serial number?
- 6815/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 6911/01/2023What kind of paper can I use for Print Service Plugin?
- 7011/01/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 7111/01/2023I cannot connect my printer to the wireless network with WPS when using WPA3.
- 7211/01/2023How can I connect my printer wirelessly?
- 7311/01/2023How to print a label using AirPrint (For Mac)
- 7409/11/2022Using Web Based Management
- 7509/11/2022Where can I download the latest P-touch Editor for Mac?
- 7609/11/2022What do the indicator lights mean?
- 7727/07/2022How to install Brother software on a computer not connected to the Internet
- 7812/05/2022How do I print labels distributed to multiple printers?
- 7912/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8012/05/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 8112/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8212/05/2022Install BRAdmin Professional 3
- 8312/05/2022How to delete the registry information and files related to the printer driver
- 8412/05/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8512/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 8614/04/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 8728/03/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 8828/03/2022How can I print using Portrait? (iPrint&Label)
- 8910/02/2022Supported File Formats and how to print on Raspbian (Linux®)
- 9010/02/2022How do I connect the printer to my computer using both the Infrastructure mode and the Wireless Direct mode?
- 9110/02/2022How do I connect my computer to the printer using the Wireless Direct mode?
- 9217/01/2022How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 9317/01/2022Using the Printer Setting Tool (for Windows)
- 9417/01/2022The paper settings specified from the server computer are not reflected on the client computer.
- 9517/01/2022How do I transfer templates or other data from the computer to the printer?
- 9617/01/2022How do I transfer label templates with P-touch Transfer Express?
- 9716/12/2021I cannot connect my printer to a Windows 11 computer via USB.
- 9809/12/2021How can I create a barcode label? (iPrint&Label)
- 9911/11/2021Installing the software
- 10029/10/2021P-touch Editor crashes when I open it on my Mac.