FAQs & Troubleshooting
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123 Results
- 51How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 52Enable the Brother machine's network interface.
- 53Protect your Brother machine against unauthorised access over the network
- 54Delete print jobs from the print queue.
- 55I cannot find some option in the Printing preferences. (For Windows)
- 56Open the Control Panel (For Windows)
- 57Print the WLAN report
- 58Discover the MAC address of the Brother network card
- 59Change the printer driver settings (Windows)
- 60I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? (Windows only)
- 61Correct the Colour Printing
- 62Cooling Down
- 63Can I use non-Brother or third party supplies with the Brother machine?
- 64Reduce Toner Consumption
- 65I cannot connect my machine to a Windows 11 computer via USB.
- 66A security warning appears when accessing Web Based Management via HTTPS.
- 67I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 68Can I send a print job to multiple machine email addresses using Email Print?
- 69When I print images, the quality is not good (Linux)
- 70The driver installation finished successfully but I cannot print. (Linux)
- 71I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 72I am unable to print from a client PC to a printer on a print server. (Linux)
- 73Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 74Update the Driver or Firmware for your Brother machine
- 75What is the difference between the toner cartridge and the drum unit?
- 76What is Network Shared printing?
- 77Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 78Colour offset
- 79Clean the Drum Unit
- 80My Brother machine has no power.
- 81Check the Node Name of the Brother machine
- 82Ghosting images
- 83Set up your machine using Augmented Reality (AR) on your mobile device
- 84I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 85I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 86When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 87I cannot install Brother drivers on Debian 10 (Linux)
- 88Where can I download Brother iPrint&Scan application for Mac?
- 89My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 90The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 91Large characters are printed incorrectly. (Linux)
- 92Wireless setup is requesting a WPS PIN to complete the setup
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94To install the printer driver easily using a tool. (Linux)
- 95Set up your Brother machine on a wireless network (Windows/macOS)
- 96Control Printer Driver settings (only available for Windows)
- 97Access Web Based Management
- 98I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 99Check the firmware version.
- 100Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off