FAQs & Troubleshooting
Latest |
123 Results
- 5115/06/2022Reset the Network Settings to the Factory Settings
- 5215/06/2022Correct the Colour Printing
- 5315/06/2022Print the Network Configuration Report
- 5408/06/2022Colour offset
- 5508/06/2022Uneven colour density across the page
- 5608/06/2022The colour of your printouts is not what you expected
- 5712/05/2022What is the recommended paper?
- 5812/05/2022Wrong Toner Cartridge
- 5912/05/2022Where can I find my Brother machine's serial number?
- 6012/05/2022Cannot Detect
- 6112/05/2022Uninstall the Brother Software and Drivers (Windows)
- 6212/05/2022Adjust colour settings by using the custom setting in the printer driver (Windows only)
- 6312/05/2022Ghosting images
- 6412/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6512/05/2022Toner smears easily
- 6612/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6714/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6814/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 6914/04/2022Too Many Trays
- 7014/04/2022Storage Full
- 7114/04/2022Control Printer Driver settings (only available for Windows)
- 7214/04/2022Install the Brother Mobile Connect application (for mobile device)
- 7314/04/2022Unusable Device
- 7414/04/2022Cannot Print ##
- 7514/04/2022Cartridge Error
- 7614/04/2022Toner Error
- 7714/04/2022No Toner
- 7814/04/2022Reduce Toner Consumption
- 7928/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 8028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8128/03/2022I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print? (Windows only)
- 8228/03/2022Vertical coloured streaks or bands appear on the page
- 8328/03/2022Drum !
- 8416/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8509/12/2021A security warning appears when accessing Web Based Management via HTTPS.
- 8609/12/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8711/11/2021Open the Control Panel (For Windows)
- 8814/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 8915/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9027/07/2020Cannot print after a Windows 10 update (June 2020)
- 9109/07/2020What driver package format is supported by my Linux distribution?
- 9201/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9301/07/2020Open the Status Monitor (Windows)
- 9426/03/2020Check the remaining ink or toner level (Linux)
- 9508/01/2020When I print images, the quality is not good (Linux)
- 9606/01/2020Protect your Brother machine against unauthorised access over the network
- 9709/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 9804/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9904/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 10028/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)