FAQs & Troubleshooting
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Latest |
240 Results
- 5128/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5227/07/2022Access Web Based Management
- 5327/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5415/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5512/05/2022Uninstall the Brother Software and Drivers (Windows)
- 5612/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5714/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5814/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 5914/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6128/03/2022Vertical coloured streaks or bands appear on the page
- 6228/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6328/03/2022Drum !
- 6417/01/2022Print both sides of paper or a booklet automatically
- 6516/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 6609/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6709/12/2021Set up your Brother machine on a wireless network.
- 6811/11/2021Open the Control Panel (For Windows)
- 6929/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7014/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 7115/04/2021I cannot find some options in the Print dialogue box (macOS 11 or later)
- 7215/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7315/04/2021I get a TS error when trying to print on a wireless network.
- 7411/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7511/02/2021Adjust colour settings by using the custom setting in the printer driver
- 7611/02/2021I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 7711/02/2021Use Universal Print (Windows)
- 7811/02/2021Printing / Scanning with a mobile device
- 7911/02/2021Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 8021/01/2021How do I print since Google Cloud Print is discontinued?
- 8114/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8227/07/2020Cannot print after a Windows 10 update (June 2020)
- 8309/07/2020What driver package format is supported by my Linux distribution?
- 8401/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8501/07/2020Which connection can I use to print from my device (Android™) using Brother iPrint&Scan?
- 8615/05/2020Enable the Brother machine's network interface.
- 8726/03/2020Check the remaining ink or toner level (Linux)
- 8814/01/2020Restrict changing machine settings for users.
- 8908/01/2020When I print images, the quality is not good (Linux)
- 9006/01/2020Restrict computers that can access the Brother machine.
- 9106/01/2020Protect your Brother machine against unauthorised access over the network
- 9206/01/2020Restrict the functions available on your Brother machine and the number of prints.
- 9316/12/2019Print a document in PANTONE® Calibrated Colour
- 9409/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 9504/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9604/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9728/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9831/10/2019Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9931/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10030/10/2019Large characters are printed incorrectly. (Linux)