FAQs & Troubleshooting
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119 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Enable the Brother machine's network interface.
- 52Protect your Brother machine against unauthorised access over the network
- 53"Offline" appears on the Status Monitor. (Windows)
- 54Delete print jobs from the print queue.
- 55Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 56Self-Diagnostic
- 57Install the Mailbox.
- 58Out of Memory
- 59Lines across the page
- 60I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 61When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 62When I print images, the quality is not good (Linux)
- 63My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 64The downloaded driver's name is different from my machine's name. (Linux)
- 65Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 66Update the Driver or Firmware for your Brother machine
- 67I get a TS error when trying to print on a wireless network.
- 68Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 69Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 70Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 71My Brother machine has no power.
- 72The scanning speed is slow when scanning from my machine. (Windows)
- 73Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 74I cannot connect my machine to a Windows 11 computer via USB.
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 77Can I send a print job to multiple machine email addresses using Email Print?
- 78Where can I download Brother iPrint&Scan application for Mac?
- 79Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 80Wireless setup is requesting a WPS PIN to complete the setup
- 81I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I am unable to print from a client PC to a printer on a print server. (Linux)
- 84To install the printer driver easily using a tool. (Linux)
- 85How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 86The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 87Control Printer Driver settings (only available for Windows)
- 88Access Web Based Management *
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90Check the firmware version.
- 91Open the Status Monitor (Windows)
- 92I cannot find some option in the Printing preferences. (For Windows)
- 93Open the Control Panel (For Windows)
- 94The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 95How to identify your Operating System (OS).
- 96Guidelines for configuring your Brother machine on a wireless network
- 97Print the WLAN Report *
- 98Supported models of Universal Printer Driver for PCL
- 99I cannot print from my computer via USB.
- 100Clean the Paper Pick-up Rollers *