FAQs & Troubleshooting
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218 Results
- 51Replace Drum
- 52What can happen if the wrong paper is used in your machine.
- 53Install the optional lower tray
- 54What is the recommended paper?
- 55Some error messages (i.e. ".NET Framework Initialization Error") appear on my PC (Windows XP), when I install the driver.
- 56"Offline" appears on the Status Monitor.
- 57Clean the Drum Unit
- 58I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 59Add your Brother machine with AirPrint (macOS)
- 60I cannot install Brother drivers on Debian 10 (Linux)
- 61Uninstall printer drivers (Linux)
- 62I get a TS error when trying to print on a wireless network.
- 63Restrict changing machine settings for users.
- 64Send an Email Securely Using SSL TLS
- 65Send an Email with User Authentication
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 68Delete print jobs from the print queue.
- 69I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15)
- 70Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 71Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 72Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 73Print both sides of paper or a booklet automatically
- 74Secure Print (Macintosh)
- 75I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 76I cannot print from Google Cloud Print™.
- 77I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 78Set up your Brother machine on a wireless network.
- 79Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 80Print Documents Securely Using SSL/TLS
- 81Reset the Drum Counter
- 82Print on Both Sides of the Paper (Windows®)
- 83Print as a Poster (Windows®)
- 84Export a CA Certificate
- 85Check the firmware version.
- 86Open the Control Panel (For Windows)
- 87Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 88What is the difference between the toner cartridge and the drum unit?
- 89Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 90Clean the Paper Pick-up Rollers
- 91Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 92Smudges on printed pages (Poor fixing)
- 93Toner specks
- 94Paper is Jammed in the Back of the Machine
- 95Clean the Corona Wire
- 96Faint
- 97Change the Language on the LCD
- 98Uninstall the Brother Software and Drivers (Windows)
- 99Black lines down the page
- 100What is the default password for my Brother machine?