FAQs & Troubleshooting
Latest |
206 Results
- 5128/07/2022Check the Node Name of the Brother machine
- 5228/07/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5327/07/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5415/06/2022Access Web Based Management
- 5515/06/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 5615/06/2022Print on Both Sides of the Paper (Windows®)
- 5715/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5812/05/2022Uninstall the Brother Software and Drivers (Windows)
- 5912/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6012/05/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6114/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6228/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6328/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6428/03/2022Drum !
- 6516/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 6609/12/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6711/11/2021Open the Control Panel (For Windows)
- 6829/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6914/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 7015/04/2021I cannot find some options in the Print dialogue box (macOS 11 or later)
- 7115/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7211/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7311/02/2021Printing / Scanning with a mobile device
- 7421/01/2021How do I print since Google Cloud Print is discontinued?
- 7514/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7627/07/2020Cannot print after a Windows 10 update (June 2020)
- 7727/07/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 7809/07/2020What driver package format is supported by my Linux distribution?
- 7901/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8026/03/2020Check the remaining ink or toner level (Linux)
- 8127/02/2020Load and Print Thick Paper Using the Paper Tray
- 8226/02/2020Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 8326/02/2020Use the Store Print Log to Network's Error Detection Setting
- 8426/02/2020Send an Email Securely Using SSL TLS
- 8526/02/2020Send an Email with User Authentication
- 8626/02/2020Manage Multiple Certificates
- 8726/02/2020Step by Step Guide for Creating and Installing a Certificate
- 8826/02/2020Configure Secure Function Lock 3.0 Using Web Based Management
- 8926/02/2020Set Auto Power Off Mode
- 9026/02/2020Check the Remaining Life of Parts
- 9126/02/2020Load and Print on Envelopes Using the MP Tray
- 9226/02/2020Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 9326/02/2020Load and Print Thick Paper and Labels Using the MP Tray
- 9426/02/2020Reduce Printing Noise
- 9526/02/2020Adjust the Machine's Volume
- 9626/02/2020Clean the Paper Pick-up Rollers
- 9726/02/2020Use a Macro from Your Computer (Windows®)
- 9826/02/2020Clean the Drum Unit
- 9926/02/2020Secure Print (Macintosh)
- 10026/02/2020Paper is Jammed in the 2-sided Tray