FAQs & Troubleshooting
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136 Results
- 51Windows 7 Support Information
- 52I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat® / Adobe® Reader®.
- 53My Brother machine misfeeds paper.
- 54Drum End Soon
- 55Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 56What kind of paper can I use?
- 57How do I use the "Booklet Printing" feature?
- 58What can happen if the wrong paper is used in your machine.
- 59What is the unprintable area per page?
- 60How do I install additional memory?
- 61Replace the toner cartridge
- 62Cannot print after a Windows 10 update (June 2020)
- 63I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 64I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 65To install the printer driver easily using a tool. (Linux)
- 66Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 67I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 68Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 69I cannot print from my computer via USB.
- 70Black spots appear all over the page. (poor fixing)
- 71In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 72Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 73Printouts have toner specks.
- 74White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 75There are White lines across the page.
- 76How can I clean the corona wire of the drum unit?
- 77My printouts have a grey background.
- 78Can I buy any MICR toner?
- 79What is the best printer driver to use-the PCL or BR-Script driver?
- 80White spots appear in areas of dense black printing.
- 81Vertical black lines appear on the printout.
- 82Paper size settings are unavailable when I print from OpenOffice (Linux)
- 83Large characters are printed incorrectly. (Linux)
- 84I am unable to print from a client PC to a printer on a print server. (Linux)
- 85Uninstall printer drivers (Linux)
- 86Check the firmware version.
- 87I cannot find some option in the Printing preferences. (For Windows)
- 88Download a file from the "Downloads" section and save it to Windows 8 computer.
- 89Install the built-in drivers (For Windows 8 and Windows 10)
- 90When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 91The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 92Can I print from or scan to an iPhone, iPod Touch or iPad?
- 93I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 94Change the printer driver settings (Windows / macOS)
- 95I'm using Firefox® 2.0 or higher as a web browser, when I click "Close this window" the browser window does not close.
- 96When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 97Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 98Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 99How do I clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside?
- 100White lines appear down the page.