FAQs & Troubleshooting
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129 Results
- 51After I installed Sun JavaVM, some applications will not work correctly.
- 52Uninstall the drivers. (Mac OS X 10.5)
- 53Can I buy any MICR toner?
- 54I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 55Cannot print after a Windows 10 update (June 2020)
- 56The downloaded driver's name is different from my machine's name. (Linux)
- 57Print command (cupswrapper) (Linux)
- 58I want to print using CUPS while keeping SELinux enabled. (Linux)
- 59I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 60Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 61Can I print from or scan to an Android™ Smartphone?
- 62Change the printer driver settings (Windows / macOS)
- 63Windows 7 Support Information
- 64In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 65When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'.
- 66When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 67Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 68Printouts have a curl or wave.
- 69Printouts have wrinkles or creases.
- 70White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 71What do the LED indications mean?
- 72Printouts are faint.
- 73What can happen if the wrong paper is used in your machine.
- 74What is the best printer driver to use-the PCL or BR-Script driver?
- 75How do I install additional memory?
- 76My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 77I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 78What is the difference between the toner cartridge and the drum unit?
- 79I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 80A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 81The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 82What is Network Shared printing?
- 83I cannot print from my computer via USB.
- 84Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 85When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 86I cannot print from my Dos Application, the status light turns orange but nothing happens.
- 87How do I print a list of the internal fonts?
- 88How do I print a printer settings page?
- 89Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 90White lines appear down the page.
- 91Lines appears across the page.
- 92White lines appear across the page.
- 93How can I clean the corona wire of the drum unit?
- 94Printouts have a grey background.
- 95I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 96How do I uninstall the Windows printer driver
- 97Replace the toner cartridge
- 98How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
- 99Where do I find the complete User's Guide?
- 100The image is ghosted.