FAQs & Troubleshooting
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144 Results
- 51I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 52DRUM STOP
- 53Envelope creases
- 54Clean the corona wire of the drum unit.
- 55When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 56Page skewed
- 57Cannot print after a Windows 10 update (June 2020)
- 58Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 59When printing with monochrome laser printer, the print position shifts. (Linux)
- 60Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 61Possible solutions for print quality issues
- 62Uninstall the drivers. (Mac OS X 10.5)
- 63Toner specks
- 64Black toner marks appear across the page.
- 65White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 66White lines down the page
- 67What do the LED indications mean?
- 68How do I cancel print jobs using the printer control panel?
- 69Uninstall the Brother Software and Drivers (Windows)
- 70I cannot install Brother drivers on Debian 10 (Linux)
- 71To install the printer driver easily using a tool. (Linux)
- 72Windows 10 Support Information
- 73What is Toner Continue Mode?
- 74NO TONER
- 75Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 76Poor fixing
- 77In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 78How do I print a printer settings page?
- 79Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 80Wrinkles or creases
- 81Line across the page
- 82Can I use non-Brother or third party supplies with the Brother machine?
- 83Can I print from DOS applications? What printer driver emulation can be used?
- 84Faint
- 85Can I change the length of time the machine will wait until it goes into Sleep Mode.
- 86What is the unprintable area of the page?
- 87Ghost
- 88Hollow print
- 89Black lines down the page
- 90The downloaded driver's name is different from my machine's name. (Linux)
- 91Large characters are printed incorrectly. (Linux)
- 92Print command (cupswrapper) (Linux)
- 93What is the difference between the toner cartridge and the drum unit?
- 94I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 95I cannot view documents on the bundled CD-ROM or the Brother website from my Macintosh 10.4 system.
- 96When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 97Cooling Down (COOLING DOWN)
- 98Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 99White lines across the page
- 100My printouts have a Grey background