FAQs & Troubleshooting
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151 Results
- 51Delete print jobs from the print queue.
- 52Download a file from the "Downloads" section and save it to Windows 8 computer.
- 53Open the Control Panel (For Windows)
- 54Install the built-in drivers (For Windows 8 and Windows 10)
- 55The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 56I recently installed the bundled or a new toner cartridge and I don't think I got the full yield from the toner.
- 57In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 58"No response" error message appears, when updating the firmware.
- 59When I print, marks or stains appear on the page. The mark consistently repeats vertically down the printed page.
- 60How can I change the printer settings?
- 61When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 62Black toner marks appear across the page.
- 63White lines appear down the page.
- 64How can I clean the corona wire of the drum unit?
- 65I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 66What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 67What is the BRAdmin Professional software used for?
- 68How do I change the print server password?
- 69How do I disable the APIPA protocol?
- 70Print the Network Configuration List.
- 71Vertical black lines appear on the printout.
- 72When printing with monochrome laser printer, the print position shifts. (Linux)
- 73A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 74What is Network Shared printing?
- 75Where can I download a driver for my machine?
- 76When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 77How do I print a list of the internal fonts?
- 78How do I print a printer settings page?
- 79White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 80What is APIPA?
- 81How do I cancel print jobs using the printer control panel?
- 82How do I clear paper jams?
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 85I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 86I cannot save a file downloaded from the Brother support website (For Windows)
- 87Check the firmware version.
- 88Can I print from or scan to an iPhone, iPod Touch or iPad?
- 89I cannot print from my computer via USB.
- 90Change the printer driver settings (Windows / macOS)
- 91I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 92How can I tell if my Toner Cartridge is a genuine Brother product?
- 93In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 94The printer does not feed paper from the manual feed slot.
- 95I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 96Printouts have a curl or wave.
- 97Can I print from DOS applications?
- 98Can I print using the IPP protocol on Windows XP?
- 99Where do I find the complete User's Guide?
- 100Printouts are completely black.