FAQs & Troubleshooting
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Latest |
129 Results
- 5126/02/2016The printed letters are slanted, positioned incorrectly.
- 5226/02/2016Lines appears across the page.
- 5309/02/2016How to install your Brother device into a Windows XP environment using the 'In-box' drivers
- 5409/02/2016How do I upgrade the firmware of my Brother print server?
- 5509/02/2016Where do I find a Parallel or USB interface cable?
- 5609/02/2016What is a Print Server?
- 5709/02/2016Why does the Drum LED light?
- 5809/02/2016How do I clear paper jams?
- 5916/11/2015I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 6013/10/2015The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 6113/10/2015The printer prints unexpectedly or it prints garbage.
- 6213/10/2015In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 6313/10/2015Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 6413/10/2015What kind of memory can I use?
- 6513/10/2015I'm using Mac OS 8.6-9.2. How can I uninstall the drivers?
- 6624/09/2015Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 6724/09/2015Why are the alarm and data lights blinking?
- 6824/09/2015Why are the ready and alarm lights blinking?
- 6924/09/2015I'm using Mac OS X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 7024/09/2015Can I buy any MICR toner?
- 7130/09/2014When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 7230/09/2014Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 7325/09/2014I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 7419/09/2014What do the LED indications mean?
- 7517/09/2014Printouts have a curl or wave.
- 7616/09/2014Printouts have wrinkles or creases.
- 7716/09/2014Black toner marks appear across the page.
- 7816/09/2014Printouts are faint.
- 7916/09/2014The image is ghosted.
- 8016/09/2014White spots appear in areas of dense black printing.
- 8116/09/2014Print on envelopes.
- 8216/09/2014My Brother machine misfeeds paper.
- 8310/09/2014White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 8402/09/2014What is Network Shared printing?
- 8505/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 8630/01/2014How do I clean the corona wire on the drum unit?
- 8727/06/2013Using the PING command to troubleshoot problems.
- 8814/06/2012Replace the toner cartridge.
- 8916/03/2012Can I print from or scan to an Android™ Smartphone?
- 9010/08/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 9103/06/2010How do I uninstall the Windows printer driver
- 9223/04/2010Functions supported in the Windows 7 built-in drivers
- 9318/03/2010The paper is skewed when it's printed.
- 9411/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9511/02/2010Windows 7 Support Information
- 9624/11/2009When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 9720/10/2009Where can I download a driver for my machine?
- 9821/08/2009My text prints like a mirror image when I print from some applications, using Windows 2000/XP.
- 9902/06/2009How do I clean the inside of the printer and Drum Unit?
- 10007/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®.