FAQs & Troubleshooting
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142 Results
- 51How do I attach or remove the embroidery frame?
- 52"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 53"Set the clock." message appears on the LCD. What does it mean?
- 54"Failed to save file." message appears on the LCD. What does it mean?
- 55Maintenance (Oiling the machine)
- 56"Needle bar case home position error." message appears on the LCD. What does it mean?
- 57"Needle bar case position error" message appears on the LCD. What does it mean?
- 58"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 59How do I thread the machine? (Threading the upper thread)
- 60How do I install the bobbin wound with thread?
- 61E96001 appears on the Artspira app screen.
- 62M5613201 appears on the Artspira app screen.
- 63M5612301 appears on the Artspira app screen.
- 64How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 65How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 66Data cannot be saved to a USB flash drive
- 67Data cannot be saved to the machine
- 68The pattern transferred from the Artspira app does not appear on the screen of the machine
- 69After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 70There is no machine that can be transferred
- 71How to change the displayed language
- 72How to stop "Send usage information to help improve Brother products and services"
- 73About the contents and data treated by Artspira app
- 74M5541001 appears on the Artspira app screen.
- 75M4452001 appears on the Artspira app screen.
- 76M4341001 appears on the Artspira app screen.
- 77M4210001 appears on the Artspira app screen.
- 78M2102501 appears on the Artspira app screen.
- 79"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 80"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 81"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 82How do I change the thread spool easily?
- 83"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 84"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 85Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 86"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 87"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 88"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 89"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 90"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 91"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 92How to find the security information (SSID and network key) for your home network
- 93"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 94"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 95"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 96"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 97How do I delete short stitches ?
- 98The needle threader cannot be used.
- 99Nothing happens, even if the LCD display is pressed.
- 100There are needle cuts or holes in the garment.