FAQs & Troubleshooting
Latest |
138 Results
- 5129/07/2016"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 5229/07/2016"There is a pattern included that can not be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean and how do I clear it?
- 5329/07/2016"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 5429/07/2016"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean and how do I clear it?
- 5529/07/2016"The needle is down. Press the needle position button to raise the needle." message appears on the LCD. What does it mean?
- 5629/07/2016"Finish editing the pattern before sewing the pattern." message appears on the LCD. What does it mean?
- 5729/07/2016"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 5829/07/2016"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 5929/07/2016"This embroidery card can not be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 6027/05/2016Why is there an extra needle plate supplied with my machine?
- 6113/04/2016How do I wind the bobbin?
- 6231/03/2016The needle position for the selecting straight stitch cannot be changed when using the "width" on the display.
- 6323/10/2015Why does the lower thread keep breaking?
- 6421/10/2015Combination of fabric, thread and needle
- 6521/10/2015How do I remove the presser foot holder?
- 6631/07/2015How do I thread my machine using the Automatic Threading Button?
- 6722/04/2015How do I sew a blind hem?
- 6827/08/2014How to use the Multi-purpose Screwdriver.
- 6906/02/2014How do I manually thread my machine?
- 7006/02/2014When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 7110/05/2013How can I speed the transfer rate up to retrieve embroidery patterns from the USB flash drive?
- 7221/03/2013For better results when sewing stretch fabrics
- 7310/03/2009The needle strikes the presser foot
- 7411/08/2008Sewing is started even though the presser foot is raised.
- 7530/05/2008Can I get some movies or illustrations on the machine LCD to get how to thread the machine, change presser feet, wind the bobbin, etc?
- 7602/04/2008It is difficult to pass the thread through the needle bar thread guide(hook).
- 7701/04/2008The stitch patterns cannot be selected.
- 7811/03/2008How do I clean the shuttle race?
- 7931/01/2008How do I thread my machine for use with the twin needle option?
- 8028/01/2008How do I sew buttonholes?
- 8128/01/2008How do I sew on vinyl, leather, quilting layers and velvet?
- 8224/01/2008How do I sew an applique?
- 8324/01/2008How do I sew hook-and-loop fasteners (hook-and-loop tapes)?
- 8418/01/2008How do I save often-used patterns in the machine's memory?
- 8507/01/2008Threading the machine.
- 8607/12/2007"Cannot change the configuration of the characters." appears on the LCD.
- 8706/11/2007"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 8806/11/2007"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 8906/11/2007How do I adjust an alternate bobbin case using an embroidery pattern?
- 9006/11/2007How do I correctly install a bobbin?
- 9101/11/2007"Preventive maintenance is recommended" appears on the LCD.
- 9212/10/2007Embroidery
- 9303/10/2007Fabric and Thread
- 9402/10/2007The tension does not set on my sewing machine.
- 9527/09/2007Using the Spool Pin.
- 9614/09/2007How do I recall a specific embroidery pattern from the computer?
- 9714/09/2007How do I select patterns from the embroidery cards (sold separately)?
- 9813/09/2007How do I recall a specific embroidery pattern from USB media?
- 9928/08/2007When can we use Standard GREEN Marked Bobbin Case?
- 10008/01/2007My thread keeps jamming.