FAQs & Troubleshooting
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113 Results
- 51How do I change the label length?
- 52When I press the print key, the power turns off.
- 53How do I type an uppercase letter?
- 54The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassette in the printer.
- 55I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 56How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 57When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 58I get an error message and cannot update the firmware. (Windows 10 or later)
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 61I want to know how to use P-touch Editor (P-touch Editor 5.1 for Mac).
- 62How do I adjust a label length?
- 63Can my printer use TZ/TZe tapes?
- 64(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 65"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 66The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 67How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 68How do I make a label with a barcode?
- 69The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 70I'm trying to install the printer driver using a USB Hub. The "Preparation for setup is finished." dialog box appears and the P-touch was connected, but the installation does not continue.
- 71How to open the Devices and Printers window
- 72Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 73Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 74The top and base layers of the laminated tape are misaligned.
- 75How to delete the registry information and files related to the printer driver
- 76How do I print vertical text? (P-touch Editor 5.x for Windows)
- 77How do I print vertically?
- 78How do I type symbols?
- 79The driver downloaded from the website cannot be installed.
- 80Printing is not possible. (P-touch Editor 5.3 for Mac)
- 81How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 82(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 83(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 84How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 85Why does my machine display "Text Too Long!" when I press the print key?
- 86The label is not printed even though I pressed the print key.
- 87How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 88The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 89Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 90I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 91How do I use a template? (P-touch Editor 5.0 for Mac)
- 92Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 93Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 94I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 95Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 96(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 97How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 98I connected multiple printers of the same model to one computer but can only print from one of them.
- 99How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 100How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)