FAQs & Troubleshooting
![]() |
Latest |
65 Results
- 5129/07/2013The scanned image is skewed.
- 5229/07/2013OCR feature does not work.
- 5329/07/2013Colours in the scanned image are dark.
- 5429/07/2013The scan quality is poor.
- 5529/07/2013The scan speed is too slow.
- 5617/07/2013My scanned image is missing.
- 5717/07/2013My computer does not recognize the scanner when it is connected via the USB cable.
- 5817/07/2013My scanner does not turn on.
- 5917/07/2013Operation system return error
- 6017/07/2013Driver busy
- 6117/07/2013My scanner is connected but it will not feed my document or do anything else.
- 6217/07/2013The cover of the manual document feeder is open.
- 6317/07/2013A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
- 6417/07/2013Clean the inside of the machine.
- 6516/03/2012Can I print from or scan to an Android™ Smartphone?