FAQs & Troubleshooting
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160 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51(Video) Paper is Jammed inside the Machine
- 52When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 53What driver package format is supported by my Linux distribution?
- 54The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 55Command List of brscan. (Linux)
- 56Important points for specifying the scan area (Linux)
- 57Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 58Adjust colour settings by using the custom setting in the printer driver (Windows only)
- 59How to scan a document from a Windows application?
- 60My Brother machine turns off automatically or earlier than before.
- 61The scanning speed is slow when scanning from my machine. (Windows)
- 62I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 63What is the default password for my Brother machine?
- 64Add your Brother machine with AirPrint (macOS)
- 65I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 66I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 67The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 68I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 69Wrong Toner Cartridge
- 70Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 71Enable the Brother machine's network interface.
- 72I cannot find some option in the Printing preferences. (For Windows)
- 73Open the Control Panel (For Windows)
- 74Cannot Scan ##
- 75Discover the MAC address of the Brother network card
- 76Condensation
- 77Cannot Print ##
- 78Cartridge Error
- 79Correct the Colour Printing
- 80Colour offset
- 81My Brother machine has no power.
- 82Toner smears easily
- 83When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 84Cooling Down
- 85Check the Node Name of the Brother machine
- 86Where can I find my Brother machine's serial number?
- 87I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 88I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 89I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 90Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 91I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 92I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 93Configure and use the Scan Key Tool (Linux)
- 94Change the brscan5 scan settings using XSane (Linux)
- 95When I print images, the quality is not good (Linux)
- 96The downloaded driver's name is different from my machine's name. (Linux)
- 97Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 98Large characters are printed incorrectly. (Linux)
- 99I installed scan-key-tool, but it does not work. (Linux)
- 100How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)