FAQs & Troubleshooting
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235 Results
- 51Toner Low or Prepare New Toner Cartridge
- 52White lines, bands or ribbing across the page
- 53What is the recommended paper?
- 54Hollow print
- 55I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 56I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 57How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 58I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 59What kind of envelopes and labels are recommended for printing?
- 60Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 61Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 62Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 63Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 64I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 65Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 662-sided Disable or 2-sided Disabled
- 67Print on both sides of paper or a booklet automatically
- 68Scan multiple pages into one file instead of each scan being saved as a separate file.
- 69What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 70Size mismatch
- 71I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 72Envelope creases
- 73Install PaperPort™ 12SE onto Windows 10.
- 74"Offline" appears on the Status Monitor.
- 75The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 76Wrinkles or creases
- 77Check the remaining ink or toner level (Linux)
- 78Delete print jobs from the print queue.
- 79I cannot find some option in the Printing preferences. (For Windows)
- 80The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 81Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 82Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 83Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 84Self-Diagnostic
- 85Manual Feed
- 86Drum End Soon
- 87Black toner marks across the page
- 88What can happen if the wrong paper is used in your machine.
- 89Black lines down the page
- 90Windows 10 Support Information
- 91Clean the drum unit
- 92I cannot find some options in the Print dialogue box (macOS 11 or later)
- 93I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 94Cannot print after a Windows 10 update (June 2020)
- 95(Video) Update the Driver or Firmware for your Brother machine
- 96I cannot print on a wireless (Wi-Fi) network (Windows)
- 97When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 98My Brother machine could not be found over the network when I installed drivers on my PC.
- 99Protect your Brother machine against unauthorised access over the network
- 100Combine multiple scanned documents into a single file with PaperPort™