FAQs & Troubleshooting
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257 Results
- 51Correct the Paper Feed to Clear Vertical Lines
- 52Save Scanned Data to a Folder as a PDF File
- 53Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 54Load photo paper
- 55Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 56Unable to Scan / Scan Unable
- 57Change the printer driver settings (Windows / macOS)
- 58No Ink Cartridge
- 59Can I print directly onto DVDs or CDs?
- 60Ink Low
- 61Clear wide, faded, horizontal lines (banding) appear on printed documents.
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
- 64I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 65Cannot print after a Windows 10 update (June 2020)
- 66Where can I download Brother iPrint&Scan application for Mac?
- 67I installed scan-key-tool, but it does not work. (Linux)
- 68Uninstall Scan-key-tool. (Linux)
- 69I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 70I cannot print using my Brother machine on a wireless network (Mac)
- 71Update your machine's firmware using Brother iPrint&Scan (Android / iOS)
- 72My Brother machine could not be found over the network when I installed drivers on my computer.
- 73(Video) Set up your Brother machine
- 74(Video) Load an Envelope (Manual Feed Slot)
- 75The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 76Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 77Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 78Loading paper in the manual feed slot.
- 79Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 80I cannot print from my computer via USB.
- 81The printer status is Offline or Paused.
- 82No Paper / No Paper Fed
- 83Why do the ink cartridges run out very quickly?
- 84Unusable Device
- 85Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 86When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the greyscale image?
- 87Load envelopes
- 88The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 89Large characters are printed incorrectly. (Linux)
- 90Set up a Brother machine and your mobile device on a wireless network
- 91Clean the Base Pad
- 92Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®)
- 93A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 94I cannot scan via USB. (macOS)
- 95Adjust the Machine Volume
- 96When I turn the Power ON, I always have to re-enter the Date and Time.
- 97Print the Network Configuration Report
- 98I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 99I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 100Brother iPrint&Scan cannot find my Brother machine (macOS)