FAQs & Troubleshooting
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268 Results
- 51Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 52I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 53My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 54I cannot install Brother drivers on Debian 10 (Linux)
- 55What driver package format is supported by my Linux distribution?
- 56Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 57Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 58Install the built-in drivers (For Windows 8 and Windows 10)
- 59Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 60Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 61Load photo paper into my machine.
- 62The edge of glossy paper is smudged.
- 63I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 64When I scan a document using ControlCenter, the scanned file size is too big.
- 65Make my copied images lighter or darker.
- 66Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 67I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 68I cannot remove red-eye.
- 69I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 70Change the user interface of ControlCenter3
- 71Which E-mail packages are compatible with ControlCenter3?
- 72What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 73When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 74What is MFL-Pro Suite Software?
- 75My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 76How to scan a document from a Windows application?
- 77Print command (cupswrapper). (Linux)
- 78Enable the Brother machine's network interface.
- 79I cannot print from my computer via USB.
- 80How to scan a document from a Windows application?
- 81Configure and use the Scan Key Tool (Linux)
- 82The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 83When I print images, the quality is not good (Linux)
- 84Set up your Brother machine on a wireless network.
- 85ControlCenter3 displays a blank screen at startup (Windows)
- 86Open the Status Monitor
- 87The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 88The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 89Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 90Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 91I still receive the error message "Paper Jam" after I removed the jammed paper.
- 92I cannot make borderless prints.
- 93Can I use AirPrint with my Brother machine?
- 94How to identify your Operating System (OS).
- 95The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine.
- 96My Brother machine's PhotoCapture Center® will not recognise my memory card.
- 97I can print but cannot scan via network. (For Windows)
- 98Ink Low
- 99I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 100When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.