FAQs & Troubleshooting
Latest |
262 Results
- 5115/06/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5215/06/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 5312/05/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5414/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5514/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5614/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5714/04/2022Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 5814/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5928/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6028/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6128/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6217/01/2022I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 6317/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 6411/11/2021Open the Control Panel (For Windows)
- 6514/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 6614/07/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 6715/04/2021Low Temperature
- 6815/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6915/04/2021I get a TS error when trying to print on a wireless network.
- 7011/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7111/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 7216/11/2020Install FaceFilter Studio onto Windows 10.
- 7305/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7427/07/2020Cannot print after a Windows 10 update (June 2020)
- 7509/07/2020Scan using XSane or GIMP (Linux)
- 7609/07/2020Important points for specifying the scan area (Linux)
- 7709/07/2020What driver package format is supported by my Linux distribution?
- 7801/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7902/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8015/05/2020Enable the Brother machine's network interface.
- 8108/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 8208/04/2020Delete a network scanner entry. (Linux)
- 8321/01/2020Ink Absorber Full
- 8408/01/2020When I print images, the quality is not good (Linux)
- 8509/12/2019Where can I download Brother iPrint&Scan application for Mac?
- 8604/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8704/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8828/11/2019Print command (LPR) (Linux)
- 8928/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9001/11/2019Can I print from and scan to iPhone, iPod Touch and iPad?
- 9131/10/2019Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9231/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9331/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9430/10/2019Large characters are printed incorrectly. (Linux)
- 9530/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 9629/10/2019To install the printer driver easily using a tool. (Linux)
- 9724/10/2019Print the WLAN report
- 9824/10/2019Guidelines for configuring your Brother machine on a wireless network
- 9916/07/2019Black ink is still wet after printing on glossy paper from my computer
- 10013/06/2019Uninstall printer drivers (Linux)