FAQs & Troubleshooting
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289 Results
- 51I cannot find some option in the Printing preferences. (For Windows)
- 52Download a file from the "Downloads" section and save it to Windows 8 computer.
- 53A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 54Can I print on transparencies e.g. for overhead projectors?
- 55I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using Brother iPrint&Scan.
- 56The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 57Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 58Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 59Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 60Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 61I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 62I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 63The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 64The printer status is Offline or Paused.
- 65Windows 7 Support Information
- 66When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 67I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 68I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 69I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 70Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 71Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 72Printouts have wrinkles.
- 73I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
- 74I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 75I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 76Uninstall printer drivers (Linux)
- 77Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 78Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 79How do I scan an image and insert it into an Office 2007 application using Windows Vista/Windows 7
- 80How do I replace the belt unit?
- 81How do I replace the waste toner box?
- 82I'm using the Simple Network Configuration capabilities of Apple® Mac OS® X. I can print from a Macintosh®, but not from a Windows® PC.
- 83I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 84When I print images, the quality is not good (Linux)
- 85To install the printer driver easily using a tool. (Linux)
- 86Pre-Required Procedures (Linux)
- 87I cannot print using my Brother machine on a wired network. (Windows / macOS)
- 88When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 89Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 90The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 91Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 92Print a web page from iPrint&Scan when using an Android™ mobile device.
- 93Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 94Locate files scanned with ControlCenter3 (For Windows)
- 95When I scan a document using ControlCenter, the scanned file size is too big.
- 96When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 97I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 98How do I improve the colour density? (Print Calibration)
- 99How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 100I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)