FAQs & Troubleshooting
Latest |
214 Results
- 5128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5228/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5317/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 5417/01/2022I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 5511/11/2021Open the Control Panel (For Windows)
- 5614/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 5711/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 5821/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 5916/11/2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 6005/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6127/07/2020Cannot print after a Windows 10 update (June 2020)
- 6209/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 6309/07/2020Scan using XSane or GIMP (Linux)
- 6409/07/2020Important points for specifying the scan area (Linux)
- 6509/07/2020What driver package format is supported by my Linux distribution?
- 6601/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6702/06/2020Configure scan settings without administrator privileges (Linux)
- 6802/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 6902/06/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7028/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7108/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7208/04/2020Delete a network scanner entry. (Linux)
- 7308/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 7404/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7504/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7628/11/2019Print command (LPR) (Linux)
- 7728/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7818/11/2019Print command (cupswrapper) (Linux)
- 7901/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 8031/10/2019In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 8130/10/2019Pre-Required Procedures (Linux)
- 8230/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8330/10/2019Large characters are printed incorrectly. (Linux)
- 8430/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 8530/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 8629/10/2019To install the printer driver easily using a tool. (Linux)
- 8730/07/2019Black lines down the page
- 8813/06/2019Uninstall printer drivers (Linux)
- 8907/06/2019Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 9011/04/2019Replace the drum unit.
- 9126/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 9201/02/2019When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 9301/02/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 9401/02/2019Command List of brscan. (Linux)
- 9501/02/2019Uninstall the scanner driver. (Linux)
- 9601/02/2019Uninstall Scan-key-tool. (Linux)
- 9701/02/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 9801/02/2019I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 9925/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 10025/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)