FAQs & Troubleshooting
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- 51All black
- 52Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 53Scan a document in Mac OS X 10.7.
- 54Scan a document in Mac OS X 10.6.
- 55What driver package format is supported by my Linux distribution?
- 56Combine multiple scanned documents into a single file with PaperPort™
- 57The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 58Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 59Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 60Can I use AirPrint with my Brother machine?
- 61I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 62Change the printer driver settings (Windows / macOS)
- 63No Toner
- 64Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 65I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 66I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 67I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 68Is my machine compatible with Windows Vista™?
- 69When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 70Drum End Soon
- 71Jam Rear
- 72JAM TRAY 1
- 73White lines down the page
- 74Can I use non-Brother or third party supplies with the Brother machine?
- 75Faint Print
- 76What is the BRAdmin Professional software used for?
- 77What is the recommended paper?
- 78I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 79Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 80Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 81Scan and save a document in PDF format for Macintosh (Scan to File)
- 82What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 83I updated Web BRAdmin and now I cannot enable the logging function.
- 84I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 85Configure the Scan to Email Feature (Linux)
- 86Configure and use the Scan Key Tool (Linux)
- 87The driver installation finished successfully but I cannot print. (Linux)
- 88Possible solutions for print quality issues
- 89Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 90Scan from the Brother iPrint&Scan application using Windows Phone.
- 91Delete print jobs from the print queue.
- 92Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 93I cannot find some option in the Printing preferences. (For Windows)
- 94Download a file from the "Downloads" section and save it to Windows 8 computer.
- 95The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 96Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 97Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 98What is the difference between the toner cartridge and the drum unit?
- 99How to identify your Operating System (OS).
- 100I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.