FAQs & Troubleshooting
Latest |
204 Results
- 5102/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5202/06/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 5328/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5408/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 5508/04/2020Delete a network scanner entry. (Linux)
- 5608/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 5704/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5804/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5928/11/2019Print command (LPR) (Linux)
- 6028/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6118/11/2019Print command (cupswrapper) (Linux)
- 6201/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 6331/10/2019In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 6430/10/2019Pre-Required Procedures (Linux)
- 6530/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6630/10/2019Large characters are printed incorrectly. (Linux)
- 6730/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 6830/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6929/10/2019To install the printer driver easily using a tool. (Linux)
- 7019/06/2019Windows 10 Support Information
- 7113/06/2019Uninstall printer drivers (Linux)
- 7207/06/2019Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 7326/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 7401/02/2019When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 7501/02/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 7601/02/2019Command List of brscan. (Linux)
- 7701/02/2019Uninstall the scanner driver. (Linux)
- 7801/02/2019Uninstall Scan-key-tool. (Linux)
- 7901/02/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 8001/02/2019I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 8125/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 8225/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8325/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 8425/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8525/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8625/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 8723/01/2019"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 8819/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 8920/08/2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 9010/07/2018Windows 7 Support Information
- 9125/05/2018What can happen if the wrong paper is used in your machine.
- 9228/02/2017When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer.
- 9322/04/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9409/02/2016Change Drum Soon
- 9516/11/2015I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 9613/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 9713/10/2015My Brother machine has no power.
- 9813/10/2015Change the user interface of ControlCenter3
- 9913/10/2015Scan an image and insert it in a Windows XP application
- 10013/10/2015"Paper Jam Inside" error appears on the LCD. What should I do?