FAQs & Troubleshooting
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193 Results
- 51Scan and save a document in PDF format for Windows (Scan to File)
- 52Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 53Protect your Brother machine against unauthorised access over the network
- 54Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 55Clean the Drum Unit.
- 56Cannot print after a Windows 10 update (June 2020)
- 57Check the remaining ink or toner level (Linux)
- 58Delete print jobs from the print queue.
- 59A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 60Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 61Fuser Error or Self-Diagnostic
- 62What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 63Drum !
- 64Check the firmware version.
- 65I cannot print from my computer via USB.
- 66I'm having an issue with the print quality.
- 67I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 68Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 69Check the kind of scanner driver installed by connecting the USB / Parallel cable.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71Printing / Scanning with a mobile device
- 72Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 73Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 74Change the scan settings of ControlCenter2 and your machine’s SCAN key (Mac)
- 75TONER ENDED
- 76Drum End Soon
- 77I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 78Clean the corona wire of the drum unit.
- 79Reset the network settings to the factory settings
- 80When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 81Open the Control Panel (For Windows)
- 82Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 83Enable the Brother machine's network interface.
- 84Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 85What is the difference between the toner cartridge and the drum unit?
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 87Change the printer driver settings (Windows / macOS)
- 88Cartridge Error
- 89Check the remaining life of my Brother machine's drum.
- 90Print the Network Configuration Report
- 91Scan a document in Windows 8 and Windows 10.
- 92Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 93When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 94I get a TS error when trying to print on a wireless network.
- 95Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 96The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 97The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 98Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 99Print the WLAN report
- 100I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)