FAQs & Troubleshooting
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294 Results
- 51Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 52Uneven density appears periodically across the page.
- 53Toner Low
- 54Replace Belt
- 55Jam Rear
- 56Jam MP Tray
- 57White streaks or bands down the page
- 58White spots or hollow print
- 59I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 60I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 61The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 62Firewall port requirements of the Scan Key Tool (Linux)
- 63The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 64Clean the paper pick-up roller
- 65I am having an issue receiving faxes.
- 66I cannot install the driver when using the Driver Install Tool. (Linux)
- 67I cannot print using my Brother machine on a wireless network (Mac)
- 68Easy Scan to E-mail
- 69The Brother machine is making a loud intermittent beeping noise.
- 70I cannot save a file downloaded from the Brother support website (For Windows)
- 71Enable the Brother machine's network interface.
- 72Possible solutions for print quality issues
- 73Scan from the Brother iPrint&Scan application using Windows Phone.
- 74Combine multiple scanned documents into a single file with PaperPort™
- 75Delete print jobs from the print queue.
- 76Configure and use the Scan to Network feature (For Windows)
- 77What is Brother iPrint&Scan?
- 78Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 79Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 80Printing documents from Brother iPrint&Scan when using an Android™ mobile device.
- 81The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 82I keep getting the error message "Authenticate Err (Authentication error)".
- 83Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows)
- 84Change the printer driver settings (Windows / macOS)
- 85Calibrate or Calibration Failed.
- 86Belt End Soon
- 87I can print but cannot scan via network. (For Mac)
- 88Set up my Brother machine to forward the received faxes to another location.
- 89Clean the drum unit
- 90Scan a document into PaperPort™ using the TWAIN driver
- 91Cooling Down
- 92I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 93Wrinkle
- 94What can happen if the wrong paper is used in your machine.
- 95Load paper in the paper tray
- 96Scan using XSane or GIMP (Linux)
- 97When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 98Important points for specifying the scan area (Linux)
- 99Set up your Brother machine on a wireless network.
- 100Windows 10 Support Information