FAQs & Troubleshooting
![]() |
Popular |
167 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Control Printer Driver settings (only available for Windows)
- 52Enable the Brother machine's network interface.
- 53I cannot find some option in the Printing preferences. (For Windows)
- 54Guidelines for configuring your Brother machine on a wireless network
- 55Cannot Scan ##
- 56Change the printer driver settings (Windows)
- 57Cartridge Error
- 58Missing thin lines in images
- 59Unusable Device
- 60The colour of your printouts is not what you expected
- 61Storage Full
- 62Drum !
- 63When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 64I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 65I cannot install Brother drivers on Debian 10 (Linux)
- 66Configure and use the Scan Key Tool (Linux)
- 67What driver package format is supported by my Linux distribution?
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69Large characters are printed incorrectly. (Linux)
- 70Send a fax using PC-FAX with LPD/LPRng (Linux)
- 71Update the Driver or Firmware for your Brother machine
- 72I get a TS error when trying to print on a wireless network.
- 73Open the Status Monitor (Windows)
- 74The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 75My Brother machine has no power.
- 76What is the default password for my Brother machine?
- 77I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 78Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 79Add your Brother machine with AirPrint (macOS)
- 80I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 81Change the brscan5 scan settings using XSane (Linux)
- 82Check the remaining ink or toner level (Linux)
- 83The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 84Wireless setup is requesting a WPS PIN to complete the setup
- 85Command List of brscan. (Linux)
- 86Set up your Brother machine on a wireless network (Windows/macOS)
- 87Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 88(Video) Remove Small Scraps of Paper Jammed in the ADF
- 89Media Type Mismatch or Media Mismatch
- 90I cannot save a file downloaded from the Brother support website (For Windows)
- 91My Brother machine could not be found over the network when I installed drivers on my computer.
- 92Delete print jobs from the print queue.
- 93Open the Control Panel (For Windows)
- 94I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 95What is the default password for my BRAdmin or Web Based Management?
- 96Correct the Colour Printing
- 97Toner smears easily
- 98In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 99Cooling Down
- 100Uninstall the Brother Software and Drivers (Windows)