FAQs & Troubleshooting
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168 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Document Jam
- 52I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 53Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 54Cartridge Error
- 55Export an address book and import it to another machine
- 56Wrong Toner Cartridge
- 57(Video) Document is Jammed under the Document Cover
- 58Protect your Brother machine against unauthorised access over the network
- 59Storage Full
- 60Out of Memory
- 61Replace the Toner Cartridge *
- 62Check the remaining ink or toner level (Linux)
- 63I cannot print using my Brother machine on a wired network (Windows / macOS)
- 64(Video) Remove Small Scraps of Paper Jammed in the ADF
- 65(Video) Document is Jammed in the Top of the ADF Unit
- 66Delete print jobs from the print queue.
- 67Open the Control Panel (For Windows)
- 68Condensation
- 69I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 70What is the recommended paper?
- 71I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 72How to scan a document from a Windows application?
- 73A security warning appears when accessing Web Based Management via HTTPS.
- 74I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 75Cannot Scan ##
- 76Discover the MAC address of the Brother network card
- 77Cannot Print ##
- 78Check the Node Name of the Brother machine
- 79How to scan a document from a Windows application?
- 80I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 81Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 82Printed pages are compressed, horizontal stripes appear, or characters in the margins are cut off
- 83My Brother machine has no power.
- 84Toner smears easily
- 85Can I send a print job to multiple machine email addresses using Email Print?
- 86Configure and use PC-FAX (CUPS) (Linux)
- 87Firewall port requirements of the Scan Key Tool (Linux)
- 88I cannot print on a wireless (Wi-Fi) network (Mac)
- 89The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 90Reset the Drum Counter
- 91Open the Status Monitor (Windows)
- 92Guidelines for configuring your Brother machine on a wireless network
- 93Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 94Verify if the Brother machine has a dial tone.
- 95I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 96I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 97To install the printer driver easily using a tool. (Linux)
- 98Update the Driver or Firmware for your Brother machine
- 99Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 100I cannot scan via network.