FAQs & Troubleshooting
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155 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 52The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 53(Video) Load an Envelope (Manual Feed Slot)
- 54Open the Status Monitor (Windows)
- 55What is the difference between the toner cartridge and the drum unit?
- 56My Brother machine has no power.
- 57I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 58Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 59When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 60A security warning appears when accessing Web Based Management via HTTPS.
- 61I cannot print full-page photos or images using Email Print.
- 62I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 63Change the brscan5 scan settings using XSane (Linux)
- 64Export an address book and import it to another machine
- 65My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67Wireless setup is requesting a WPS PIN to complete the setup
- 68I cannot print using my Brother machine on a wired network (Windows / macOS)
- 69How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 70Check the firmware version.
- 71Delete print jobs from the print queue.
- 72Change the printer driver settings (Windows)
- 73Cannot Print ##
- 74Toner Ended
- 75No Toner
- 76I cannot scan via network.
- 77What is the default password for my BRAdmin or Web Based Management?
- 78Ghosting images
- 79I cannot connect my machine to a Windows 11 computer via USB.
- 80I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 81Can I send a print job to multiple machine email addresses using Email Print?
- 82Configure and use the Scan Key Tool (Linux)
- 83Where can I download Brother iPrint&Scan application for Mac?
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85I installed scan-key-tool, but it does not work. (Linux)
- 86Command List of brscan. (Linux)
- 87Delete a network scanner entry. (Linux)
- 88I am unable to print from a client PC to a printer on a print server. (Linux)
- 89Send a fax using PC-FAX with LPD/LPRng (Linux)
- 90Control Printer Driver settings (only available for Windows)
- 91What is Network Shared printing?
- 92Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 93Verify if the Brother machine has a dial tone.
- 94In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 95Where can I find my Brother machine's serial number?
- 96How to scan a document from a Windows application?
- 97I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 98I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 99Configure and use PC-FAX (CUPS) (Linux)
- 100Configure the Scan to Email Feature (Linux)