FAQs & Troubleshooting
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326 Results
- 51How do I configure a cover page for PC-FAX?
- 52Change the printer driver settings (Windows / macOS)
- 53I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 54Forward a fax to another fax machine when my machine has a mechanical problem.
- 55When scanning to OCR from Brother ControlCenter3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 56What do the messages "NG" or "Poor Line Condition" on the Transmission Verification Report mean?
- 57What is the BRAdmin Professional software used for?
- 58When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 59Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 60When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 61Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 62When I print, the pages are smudged with ink.
- 63I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 64Wireless setup is requesting a WPS PIN to complete the setup
- 65Check the firmware version.
- 66Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 67The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 68Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
- 69How to identify your Operating System (OS).
- 70Locate files scanned with ControlCenter3 (For Windows)
- 71No Paper Fed
- 72Where can I get FaceFilter Studio and what can I do with this application?
- 73How do I use my Outlook contacts with my Brother PC-Fax software?
- 74I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 75Can third party ink be used to refill the ink cartridges?
- 76How do I store Speed Dial numbers on my Brother machine for easy dialling?
- 77When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 78Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 79I'm using Macintosh. What is the PreScan option used for?
- 80Configure the Scan to Email Feature (Linux)
- 81Command List of brscan. (Linux)
- 82What is the maximum number of recipients when broadcasting a fax?
- 83Do I need a telephone line to send and receive faxes with my Brother machine?
- 84Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 85When I scan a document using ControlCenter, the scanned file size is too big.
- 86How do I change the brightness on the LCD as it is too dark and I cannot read the screen?
- 87Verify if the Brother machine has a dial tone
- 88When I print using the XML Paper Specification Printer Driver, the print out result is not what I expected, it is very different from the original draft.
- 89How can I create or view an XML Paper Specification document?
- 90Scan a document using "Scanner and Camera Wizard" in Windows XP
- 91Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 92Uninstall the drivers. (Mac OS X 10.5)
- 93Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 94I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 95I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 96I'm using Ubuntu 23.04 or their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 97My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 98I cannot install Brother drivers on Debian 10 (Linux)
- 99I cannot send a fax using PC-FAX (Windows 10)
- 100Uninstall the scanner driver. (Linux)