FAQs & Troubleshooting
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325 Results
- 51Uninstall the drivers. (Mac OS X 10.5)
- 52Replace Ink
- 53Wireless setup is requesting a WPS PIN to complete the setup
- 54ControlCenter3 displays a blank screen at startup (Windows)
- 55Protect your Brother machine against unauthorised access over the network
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57What is Brother iPrint&Scan?
- 58Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 59I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 60Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 61I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 62Which E-mail packages are compatible with ControlCenter3?
- 63When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 64Confirm that a FAX I sent was received correctly.
- 65What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 66I want to use a name from my Windows® 2000/XP address book to send a FAX. The address book is stored on a network share and when I try to access the address book it will not open.
- 67My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 68I'm using Macintosh. What is the PreScan option used for?
- 69Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 70When I scan a document using ControlCenter, the scanned file size is too big.
- 71Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 72I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 73The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 74I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 75What driver package format is supported by my Linux distribution?
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 78The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 79Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 80Open "Scanners and Cameras" and Properties.
- 81The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 82How do I configure a cover page for PC-FAX?
- 83I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 84The printer status is Offline or Paused.
- 85I can print but cannot scan via network. (For Mac)
- 86I can print but cannot scan via network. (For Windows)
- 87The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 88I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 89Change the user interface of ControlCenter3
- 90Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 91Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 92What is Distinctive Ring and how do I program it?
- 93I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 94The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 95Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 96Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 97"Offline" appears on the Status Monitor.
- 98I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 99When I print photos, the colour quality is not good.
- 100I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.