FAQs & Troubleshooting
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286 Results
- 51Why doesn't the machine answer when receiving a call?
- 52What is the BRAdmin Professional software used for?
- 53I'm using Windows . How can I uninstall the drivers?
- 54I'm using Macintosh. What is the PreScan option used for?
- 55Why do the colour ink cartridges run out of ink even though I never or rarely print in colour?
- 56How can I find out the current network configuration?
- 57I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59I cannot install Brother drivers on Debian 10 (Linux)
- 60Protect your Brother machine against unauthorised access over the network
- 61When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 62How to identify your Operating System (OS).
- 63Locate files scanned with ControlCenter3 (For Windows)
- 64How do I configure a cover page for PC-FAX?
- 65The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 66I can print but cannot scan via network. (For Mac)
- 67I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 68I cannot feed the paper from the Photo Paper Tray.
- 69What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 70Which E-mail packages are compatible with ControlCenter3?
- 71My computer hangs when connect with a USB Cable.
- 72The Glossy Paper is not feeding correctly.
- 73"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 74What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 75Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 76Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 77Can I still receive faxes or calls when the machine is switched off?
- 78I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 79Open "Scanners and Cameras" and Properties.
- 80I'm having difficulty reading the information displayed on my Brother machine's LCD.
- 81How do I receive faxes when the Brother machine is in Manual Mode?
- 82I cannot pull the paper tray out of my machine. What can I do?
- 83Scan a document from a Windows XP application
- 84I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 85When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 86What is Multi-Function Link Pro Suite?
- 87I cannot access the memory card in the media slot.
- 88I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 89Delete a network scanner entry. (Linux)
- 90Firewall port requirements of the Scan Key Tool (Linux)
- 91ControlCenter3 displays a blank screen at startup (Windows)
- 92Windows 10 Support Information
- 93I cannot save a file downloaded from the Brother support website (For Windows)
- 94Open the Control Panel (For Windows)
- 95The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Downloads" section.
- 96The Error message "A file required cannot be found.(CC035)" appears when I click the "Remote Setup" or "Quick-Dial" button in ControlCenter2. (For Macintosh)
- 97The LCD message "Standing by ON/OFF to resume" is displayed on my Brother machine.
- 98Locate files scanned with ControlCenter2 (For Macintosh)
- 99I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 100The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.