FAQs & Troubleshooting
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281 Results
- 5114/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5214/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5314/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5428/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5528/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5617/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 5717/01/2022I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 5811/11/2021Open the Control Panel (For Windows)
- 5914/10/2021I cannot install Brother drivers on Debian 10 (Linux)
- 6011/02/2021Scan a document in OS X 10.8 / macOS 10.12 - 10.15.
- 6121/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6205/08/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6327/07/2020Cannot print after a Windows 10 update (June 2020)
- 6409/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 6509/07/2020Scan using XSane or GIMP (Linux)
- 6609/07/2020Important points for specifying the scan area (Linux)
- 6709/07/2020What driver package format is supported by my Linux distribution?
- 6802/06/2020Configure scan settings without administrator privileges (Linux)
- 6902/06/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7002/06/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7128/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7208/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7308/04/2020Delete a network scanner entry. (Linux)
- 7408/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 7508/01/2020When I print images, the quality is not good (Linux)
- 7604/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 7704/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7828/11/2019Print command (LPR) (Linux)
- 7928/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8001/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 8131/10/2019In Windows®, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 8230/10/2019Pre-Required Procedures (Linux)
- 8330/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8430/10/2019Large characters are printed incorrectly. (Linux)
- 8530/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 8629/10/2019To install the printer driver easily using a tool. (Linux)
- 8719/06/2019Windows 10 Support Information
- 8813/06/2019Uninstall printer drivers (Linux)
- 8907/06/2019Use the Device Selector to configure your Brother machine’s scanner function (Mac)
- 9026/04/2019Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 9126/04/2019I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 9229/03/2019I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later)
- 9326/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 9401/02/2019Print command (cupswrapper). (Linux)
- 9501/02/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 9601/02/2019When I scan multiple page documents using the ADF, all pages are fed, but only page 1 shows in XSANE. (Linux)
- 9701/02/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I cannot select anything except "scan to FTP". (Linux)
- 9801/02/2019Command List of brscan. (Linux)
- 9901/02/2019Uninstall the scanner driver. (Linux)
- 10001/02/2019Uninstall Scan-key-tool. (Linux)