FAQs & Troubleshooting
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115 Results
- 51When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 52How to clean the Print Head
- 53How to change the control prefix code with the BPM (Brother Printer Management Tool) (for Windows)
- 54Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 55Printed barcodes cannot be read.
- 56Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 57I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 58The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 59How do I clean / maintain my printer?
- 60What is the Label List? (P-touch Editor 5.x for Windows)
- 61Printing is not possible.
- 62Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 63When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 64BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 65How to get Bluetooth MAC Address with the CommTool
- 66How to get an alert log file using the BPM (Brother Printer Management Tool)
- 67Memory full error occurred.
- 68How to reset the printer settings by directly operating the printer
- 69Unnecessary data such as ASCII data are printed.
- 70How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 71What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 72The print quality is poor.
- 73(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 74I cannot print barcodes correctly using BarTender.
- 75How to load the Media/Ribbon
- 76How to change the speed and density in BarTender
- 77How to adjust the printout position
- 78How to install Brother software on a computer not connected to the Internet
- 79How to open the Devices and Printers window
- 80The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 81The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 82What do the indicator lights mean?
- 83How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 84How do I print vertical text? (P-touch Editor 5.x for Windows)
- 85The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 86Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 87What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 88Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 89My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 90(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 91(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 92How to use the Numbering function (P-touch Editor 5.x for Windows)
- 93I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 94I cannot use some functions in BRAdmin Professional 4.
- 95I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 96Using the CommTool (for Windows)
- 97How to connect the printer to your computer
- 98The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 99How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 100Printing the printer configuration (Self-test)