FAQs & Troubleshooting
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116 Results
- 51The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
- 52How to install the External Roll Holder (Optional)
- 53How to load the Ribbon
- 54How to transfer the print programs or templates using FBPL commands
- 55The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 56Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 57How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 58What is the Label List? (P-touch Editor 5.x for Windows)
- 59How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 60How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 61(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 62(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 63When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 64I cannot print barcodes correctly using BarTender.
- 65Can I use a 38.1 mm (1.5") paper core?
- 66Printing the printer configuration (Self-test)
- 67Where can I find the printer's network settings, such as IP address?
- 68The print quality is poor.
- 69(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 70The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 71The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 72The power indicator does not light.
- 73Unnecessary data such as ASCII data are printed.
- 74How to clean the Print Head
- 75How to change the speed and density in BarTender
- 76How to adjust the printout position
- 77How to configure your printer by web browser
- 78Printed barcodes cannot be read.
- 79The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 80What do the indicator lights mean?
- 81How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 82How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 83The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 84How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 85The printer does not start printing immediately
- 86Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 87How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 88What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 89How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 90(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 91The printed label contains grey lines.
- 92The label wraps around the platen roller when using the cutter.
- 93My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 94How to get an alert log file using the BPM (Brother Printer Management Tool)
- 95I cannot install the Windows driver.
- 96How to install the Mac driver via USB / Wi-Fi® / wired network
- 97When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 98The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
- 99The printed label is wrinkled.
- 100How to execute the printer configuration (Self-test) to debug