FAQs & Troubleshooting
Latest |
234 Results
- 5121/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 5221/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 5321/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 5421/06/2023How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5521/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5621/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 5721/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5821/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5921/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 6021/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 6121/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 6221/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 6321/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 6426/04/2023Where can I find my Brother printer's serial number?
- 6515/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 6615/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 6711/01/2023Installing the LPR driver and CUPS wrapper driver (Linux®)
- 6809/11/2022Using Web Based Management
- 6909/11/2022Where can I download the latest P-touch Editor for Mac?
- 7016/06/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 7112/05/2022How do I print labels distributed to multiple printers?
- 7212/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7312/05/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 7412/05/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 7512/05/2022How do I disable broadcasting the printer to AirPrint-compatible devices?
- 7612/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7712/05/2022How do I install the software from the CD-ROM? (for Mac)
- 7812/05/2022The power turns off automatically.
- 7912/05/2022How to delete the registry information and files related to the printer driver
- 8012/05/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8112/05/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 8212/05/2022I cannot print from the printer in a network-shared environment.
- 8314/04/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 8428/03/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 8528/03/2022How can I print using Portrait? (iPrint&Label)
- 8610/02/2022Supported File Formats and how to print on Raspbian (Linux®)
- 8717/01/2022The paper settings specified from the server computer are not reflected on the client computer.
- 8817/01/2022How do I transfer label templates with P-touch Transfer Express?
- 8909/12/2021What are the cleaning sheets for? When do I use them?
- 9009/12/2021How can I create a barcode label? (iPrint&Label)
- 9129/10/2021P-touch Editor crashes when I open it on my Mac.
- 9211/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9305/08/2021Small characters or thin lines are printed faintly.
- 9405/08/2021How do I transfer templates or other data from the computer to the printer?
- 9514/07/2021How can I connect the printer to my mobile device via Wi-Fi® ?
- 9611/03/2021Can I directly operate my printer from a self-developed application software and print a label?
- 9703/02/2021Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 9825/11/2020Printing is not possible. (P-touch Editor 5.3 for Mac)
- 9925/11/2020How do I connect the printer to my computer via Wi-Fi®?
- 10014/10/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)