FAQs & Troubleshooting
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118 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51To install the printer driver easily using a tool. (Linux)
- 52The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 53My Brother machine has no power.
- 54When I print images, the quality is not good (Linux)
- 55No Toner
- 56Ghosting images
- 57Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 59I cannot connect my machine to a Windows 11 computer via USB.
- 60I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62Wrong Toner or Wrong Toner Cartridge
- 63Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 64Toner specks
- 65The scanning speed is slow when scanning from my machine. (Windows)
- 66A security warning appears when accessing Web Based Management via HTTPS.
- 67Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 68Open the Control Panel (For Windows)
- 69What is the difference between the toner cartridge and the drum unit?
- 70My Brother machine turns off automatically or earlier than before.
- 71Can I send a print job to multiple machine email addresses using Email Print?
- 72I get a TS error when trying to print on a wireless network.
- 73Control Printer Driver settings (only available for Windows)
- 74Media Type Mismatch or Media Mismatch
- 75Open the Status Monitor (Windows)
- 76Black lines down the page
- 77I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 78When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 79The driver installation finished successfully but I cannot print. (Linux)
- 80Update the Driver or Firmware for your Brother machine
- 81The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod Touch, iPad ).
- 82In Windows®, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 83Add your Brother machine with AirPrint (macOS)
- 84My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 85The downloaded driver's name is different from my machine's name. (Linux)
- 86I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 87After the chosen tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 88I cannot save a file downloaded from the Brother support website (For Windows)
- 89I cannot print from my computer via USB.
- 902-sided Disable or 2-sided Disabled
- 91When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 92I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 95I am unable to print from a client PC to a printer on a print server. (Linux)
- 96Supported models of Universal Printer Driver for PCL
- 97Where can I download Brother iPrint&Scan application for Mac?
- 98Large characters are printed incorrectly. (Linux)
- 99Access Web Based Management *
- 100Check the firmware version.