FAQs & Troubleshooting
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221 Results
- 51Sleep
- 52The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 53What is Brother iPrint&Scan?
- 54Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 55Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan?
- 56I cannot make borderless prints.
- 57Set the Date and Time
- 58I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation (for Windows).
- 59What is the recommended paper?
- 60Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 61What is the default password for my Brother machine?
- 62Add your Brother machine with AirPrint (macOS)
- 63Prevent Smudged Printouts and Paper Jams (Windows®)
- 64How Brother inkjet printers measure remaining page yields
- 65I get a TS error when trying to print on a wireless network.
- 66I cannot print on a wireless (Wi-Fi) network (Windows)
- 67How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 68Clean the Base Pad
- 69Load Envelopes in Paper Tray #1
- 70Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3
- 71Register the IC card for user authentication in Secure Function Lock
- 72Import a Certificate and Private Key
- 73Install a Certificate on Your Brother Machine
- 74Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 75Print as a Poster (Windows®)
- 76I cannot save a file downloaded from the Brother support website (For Windows)
- 77Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device.
- 78Reduce Printing Noise
- 79Setting up the Web icon (Brother Web Connect) function.
- 80What is Brother Web Connect (Web icon)?
- 81Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 82Discover the MAC address of the Brother network card
- 83Change the printer driver settings (Windows / macOS)
- 84Printer Locked
- 85When I turn the Power ON, I always have to re-enter the Date and Time.
- 86Clean the Print Head from Your Brother Machine
- 87Manual Feed
- 88The driver installation finished successfully but I cannot print. (Linux)
- 89I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 90Restrict the functions available on your Brother machine and the number of prints.
- 91Export a CA Certificate
- 92Import a CA Certificate
- 93Print as a Booklet Automatically (Windows®)
- 94I cannot install the driver when using the Driver Install Tool. (Linux)
- 95I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 96Cannot print after a Windows 10 update (June 2020)
- 97The paper tray is half full of paper but the paper low message is displayed.
- 98Prepare for SSL communication in the Brother Print Server (method of using Windows Server 2003 / 2008).
- 99Check the Print Quality
- 100Remove Paper Scraps