FAQs & Troubleshooting
Latest |
171 Results
- 5101/07/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5208/01/2020When I print images, the quality is not good (Linux)
- 5304/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5404/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5528/11/2019Print command (LPR) (Linux)
- 5628/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5701/11/2019Can I print from or scan to an iPhone, iPod Touch or iPad?
- 5830/10/2019Pre-Required Procedures (Linux)
- 5930/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6030/10/2019Large characters are printed incorrectly. (Linux)
- 6130/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6229/10/2019To install the printer driver easily using a tool. (Linux)
- 6316/10/2019I try to configure "Common Name" using the IP address but cannot access the Print Server in Safari with SSL after I created a CSR or a Self-signed Certificate (macOS)
- 6402/07/2019The colour of printouts are not what I expected.
- 6502/07/2019What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 6613/06/2019Uninstall printer drivers (Linux)
- 6726/03/2019Protect your Brother machine against unauthorised access over the network
- 6801/02/2019Print command (cupswrapper). (Linux)
- 6925/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7025/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 7125/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7225/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7325/01/2019I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 7425/10/2018White streaks or bands down the page.
- 7525/10/2018Coloured streaks or bands down the page.
- 7619/10/2018The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 7724/07/2018Use the Network Connection Repair Tool (Windows)
- 7810/07/2018Windows 7 Support Information
- 7925/05/2018What can happen if the wrong paper is used in your machine.
- 8010/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8128/02/2017When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 8201/12/2016Prepare for SSL communication in the Brother Print Server (method of using Windows Server 2003 / 2008).
- 8310/05/2016Can I use AirPrint with my Brother machine?
- 8422/04/2016How can I clean the inside of the printer?
- 8526/02/2016Toner scatter or toner stain.
- 8626/02/2016Coloured lines across the page.
- 8726/02/2016I print mainly black and white documents. How can I stop the life of my colour toner cartridges from decreasing when I print?
- 8809/02/2016How do I clear paper jams?
- 8921/01/2016Windows 10 Support Information
- 9016/11/2015Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 9116/11/2015Can I print on transparencies e.g. for overhead projectors?
- 9216/11/2015I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 9316/11/2015I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 9413/10/2015How do I clear the message "Print Unable 32" from the LCD display?
- 9513/10/2015Printouts have a colour misregistration.
- 9613/10/2015In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 9724/09/2015Print a Printer Settings page
- 9824/09/2015I want to use a different Port number other than 631 with Windows 2000 / XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 9924/09/2015How do I repack the printer?
- 10024/09/2015I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?