FAQs & Troubleshooting
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171 Results
- 51Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 52What kind of paper should I avoid?
- 53What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 54What is a "Generic PCL Driver"?
- 55The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 56What can happen if the wrong paper is used in your machine.
- 57When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 58When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 59What is the BRAdmin Professional software used for?
- 60The printer pauses between each page causing slow print speed using the parallel port on my Windows® 95/98/Me PC.
- 61My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 62Install the built-in drivers (For Windows 8 and Windows 10)
- 63When I print a document as a booklet from Microsoft Office 2003 or later, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 64The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 65How can I install the necessary driver on a Windows2000 system using the USB interface?
- 66Why does the Drum LED light?
- 67All the lights are blinking then the drum is blinking.
- 68Black toner marks appear across the page.
- 69White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 70Printouts are faint.
- 71Vertical black lines appear on the printout.
- 72I cannot install the driver when using the Driver Install Tool. (Linux)
- 73Cannot print after a Windows 10 update (June 2020)
- 74Print command (cupswrapper) (Linux)
- 75Uninstall printer drivers (Linux)
- 76How to identify your Operating System (OS).
- 77I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 78What is the BROWNIE software?
- 79How can I install the necessary driver on a Windows98/Me PC using the USB interface?
- 80How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 81I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 82Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 83Why are the ready and alarm lights blinking?
- 84How can I change the IP address?
- 85Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 86I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 87Lines appears across the page.
- 88What do the LED indications mean?
- 89Replace the drum unit
- 90What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 91When trying to print from Mac OS X the print queue is stopped.
- 92Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 93Can I buy any MICR toner?
- 94White spots appear in areas of dense black printing.
- 95I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 96Open the Control Panel (For Windows)
- 97What is the difference between the toner cartridge and the drum unit?
- 98I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 99I cannot print from my computer via network. (For Windows)
- 100Why are the alarm and data lights on?