FAQs & Troubleshooting
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155 Results
- 51A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 52Where can I download a driver for my machine?
- 53Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 54I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 55My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 56The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 57Large characters are printed incorrectly. (Linux)
- 58The driver installation finished successfully but I cannot print. (Linux)
- 59Print command (cupswrapper) (Linux)
- 60I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 61I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 62I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 63I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux)
- 64I'm using openSUSE 11.3. I cannot print to my Brother Machine. (Linux)
- 65I want to print using CUPS while keeping SELinux enabled. (Linux)
- 66Pre-Required Procedures (Linux)
- 67What is the difference between the toner cartridge and the drum unit?
- 68What is Network Shared printing?
- 69Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 70Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 71How do I monitor the status of the printer?
- 72I cannot print from Mac OS X.
- 73What kind of USB cable should I use?
- 74In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 75Why does the Drum LED light?
- 76How can I change the IP address using the ARP and PING commands?
- 77Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 78I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 79How do I clean the corona wire on the drum unit?
- 80Can I use non-Brother or third party supplies with the Brother machine?
- 81Can I print from DOS applications?
- 82What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 83When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 84Using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines.
- 85How do I factory reset the Network Interface Card (NIC)?
- 86What is the BRAdmin Professional software used for?
- 87How do I uninstall the Windows printer driver
- 88My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 89I cannot install the driver when using the Driver Install Tool. (Linux)
- 90My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 91I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 92Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 93I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 94When printing with monochrome laser printer, the print position shifts. (Linux)
- 95I cannot print from my computer via network (for Macintosh).
- 96How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 97How do I print on transparencies?
- 98An error message referring to BRSVC01A.EXE appears after installing the printer driver on Windows® XP SP2 or Windows Server 2003.
- 99Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 100I'm using my Brother machine in a Windows XP / Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?