FAQs & Troubleshooting
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291 Results
- 51Discover the MAC address of the Brother network card
- 52I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 53I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 54Which E-mail packages are compatible with ControlCenter3?
- 55One or more of my colours are not printing (blank). What can I do?
- 56I cannot install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot.
- 57How do I load envelopes into my machine?
- 58Improve poor print quality.
- 59I cannot print using my Brother machine on a wireless network (Mac)
- 60The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 61The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 62Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 63Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 64When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 65Print the Network Configuration List
- 66How to scan a document from a Windows application?
- 67My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 68The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 69When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 70I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using".
- 71The keys on the control panel do not respond.
- 72Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 73Cannot print after a Windows 10 update (June 2020)
- 74Important points for specifying the scan area (Linux)
- 75Set up your Brother machine on a wireless network.
- 76Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
- 77The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 78Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 79Print a web page from iPrint&Scan when using an Android™ mobile device.
- 80Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 81Open "Scanners and Cameras" and Properties.
- 82Can I use AirPrint with my Brother machine?
- 83I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 84I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 85Scan multiple pages into one file instead of each scan being saved as a separate file.
- 86Where can I get FaceFilter Studio and what can I do with this application?
- 87I cannot remove red-eye.
- 88I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 89Can third party ink be used to refill the ink cartridges?
- 90When I try to print thin colour borders in Microsoft Excel, the borders are printed in black.
- 91How do I use the Brother Status Monitor Widget on Mac OS X 10.4?
- 92When scanning to OCR from Brother ControlCenter3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 93When I print, the pages are smudged with ink.
- 94My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 95I'm using Macintosh. What is the PreScan option used for?
- 96How to scan a document from a Windows application?
- 97Uninstall Scan-key-tool. (Linux)
- 98Configure scan settings without administrator privileges (Linux)
- 99Install BookScan & Whiteboard Suite onto Windows 10.
- 100Is there a way to view how much ink is remaining?