FAQs & Troubleshooting
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122 Results
- 51How to identify your Operating System (OS) for Windows or Mac
- 52How to use Numbering function
- 53Why doesn't my printer turn on when the Power key is pressed?
- 54The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 55P-touch Editor crashes when I open it on my Mac.
- 56I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 57The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 58(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 59I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12.
- 60Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 61How do I uninstall the printer driver?
- 62What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 63The top and base layers of the laminated tape are misaligned.
- 64The text cannot be printed as specified.
- 65How do I change the size of characters?
- 66How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 67I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 68Error messages do not appear when using the USB connection of my printer.
- 69(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 70What type of fonts can I use?
- 71How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 72A tape jam which cannot be cleared keeps occurring.
- 73How to identify the printer's firmware version.
- 74"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 75Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 76I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 77The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 78I connected multiple printers of the same model to one computer but can only print from one of them.
- 79How do I make a label with a barcode?
- 80How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 81How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 82When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 83Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 84The label is not printed correctly.
- 85How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 86How do I print vertical text? (P-touch Editor 5.x for Windows)
- 87(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 88I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 89Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 90How to install Brother software on a computer not connected to the Internet
- 91How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 92Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 93I want to know how to use P-touch Editor (P-touch Editor 5.1 for Mac).
- 94Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 95(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 96How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 97(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 98How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 99How do I change the Language setting of the printer?
- 100How do I type accented characters?