FAQs & Troubleshooting
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79 Results
- 5113/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 5217/08/2018Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 5317/08/2018Can my printer use TZ/TZe tapes?
- 5416/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 5516/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 5608/08/2018Why does my machine display "4LINE LIMIT!" or "5LINE LIMIT!" when I press the Return key?
- 5704/01/2018The top and base layers of the laminated tape are misaligned.
- 5827/03/2017P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5917/08/2015What does error message "CHR SIZE AUTO?" on the display mean?
- 6017/02/2015I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 6104/02/2015When I try to use the database function, an application error occurs.
- 6229/01/2015How do I create a label with a 3.5mm width tape
- 6321/01/2015Two dots " : " are printed in front of the text.
- 6420/11/2014How do I print multiple lines?
- 6507/11/2014How do I type symbols?
- 6605/11/2014How do I print vertically?
- 6731/10/2014How do I clear the display?
- 6828/10/2014How do I change the size of characters?
- 6922/10/2014When I press the print key, the power turns off.
- 7010/10/2014I'm unable to print suddenly even though I could print a little while ago.
- 7103/09/2014How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 7203/09/2014"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 7327/08/2014The fabric tape became detached after washing.
- 7427/08/2014The driver downloaded from the website cannot be installed.
- 7512/11/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?
- 7623/01/2008How do I create an Address Label using P-touch Editor 5.0 for Windows.
- 7705/07/2007"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 7803/02/2006Stripes appear on my label.
- 7903/02/2006The label is not cut automatically.