FAQs & Troubleshooting
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94 Results
- 5104/06/2020How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 5204/06/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 5304/06/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 5404/06/2020How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 5504/06/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5604/06/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5704/06/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 5804/06/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 5902/06/2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 6002/06/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6109/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 6221/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 6313/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 6417/08/2018Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 6517/08/2018Can my printer use TZ/TZe tapes?
- 6616/08/2018The tape got jammed in the printer or the tape got stuck inside the printer.
- 6716/08/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 6804/01/2018The top and base layers of the laminated tape are misaligned.
- 6927/03/2017P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7017/02/2015I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 7104/02/2015When I try to use the database function, an application error occurs.
- 7229/01/2015How do I create a label with a 3.5mm width tape
- 7323/01/2015How do I eliminate the margin from the start or end of my label when printing?
- 7405/12/2014My label is not cut automatically when printing.
- 7520/11/2014How do I print multiple lines?
- 7607/11/2014How do I type symbols?
- 7705/11/2014How do I print vertically?
- 7831/10/2014How do I clear the display?
- 7927/10/2014How do I change the size of characters?
- 8021/10/2014What type of fonts can I use?
- 8110/10/2014I'm unable to print suddenly even though I could print a little while ago.
- 8210/10/2014I cannot read the display clearly (the screen is too light or dark). What can I do?
- 8310/10/2014Why will the battery not charge?
- 8403/09/2014How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 8503/09/2014"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 8627/08/2014The fabric tape became detached after washing.
- 8727/08/2014The driver downloaded from the website cannot be installed.
- 8824/06/2014Error messages do not appear when using the USB connection of my printer.
- 8912/11/2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do?
- 9022/01/2013How do I stop printing immediately?
- 9123/01/2008How do I create an Address Label using P-touch Editor 5.0 for Windows.
- 9205/07/2007"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 9303/02/2006Stripes appear on my label.
- 9403/02/2006Even if the battery has lost all its charge, can I still use the PT-18R?