MFC-J5930DW
FAQs & Troubleshooting |
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- 110/07/2024The scanning speed is slow when scanning from my machine. (Windows)
- 226/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 319/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 404/06/2019Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 528/06/2017When I scan a document using ControlCenter, the scanned file size is too big.
- 603/10/2016My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 708/05/2013A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.