MFC-J5910DW
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FAQs & Troubleshooting |
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- 126/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 215/06/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 326/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 423/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 510/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 621/01/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 713/05/2014I cannot scan via USB. (Mac OS X)
- 808/05/2013I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 924/11/2010I am using Windows XP and I cannot scan with the USB cable.
- 1022/07/2008I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 1101/11/2007I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.