MFC-8440
FAQs & Troubleshooting |
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- 112/10/2022I'm using Windows 98 / Me / 2000 / XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 226/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 313/10/2015I'm using Mac OS X 10.4 / 10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 413/10/2015When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 524/09/2015I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 613/05/2014I cannot scan via USB. (Mac OS X)
- 708/05/2013I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 824/11/2010I am using Windows XP and I cannot scan with the USB cable.
- 930/03/2009I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close.
- 1006/12/2007I am unable to scan using Windows XP Professional x64 Edition with a parallel connection after changing the user account using the "Switch User" option.
- 1101/11/2007I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
- 1209/02/2007When I click on any button in Control Center 2.0 the program crashes or freezes using Mac OS X.
- 1307/04/2006The link icon for Outlook Express is not displayed in PaperPort®.
- 1421/11/2005I get the error message Type 1,010 when I am trying to scan into Mac OS® 9