MFC-J985DW
 |
FAQs & Troubleshooting |
14 Results
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- 126/04/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 219/04/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 319/04/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 419/04/2023I can print but cannot scan via network. (For Windows)
- 528/07/2022I can print but cannot scan via network. (For Mac)
- 612/05/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 715/04/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 826/03/2019When I try to scan to OCR I get the message "This feature is not available because there is no OCR Software installed"
- 923/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 1015/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 1110/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 1229/11/2013I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 1308/05/2013I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 1401/11/2007I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver, using Windows XP Professional x64 Edition/ Windows Vista™ 64-bit edition.
